Take orders and bookings anytime
In our always-on economy, customers are active around the clock, whether they’re looking at your website or actively looking to place an order, buy a ticket or book an appointment or service.
Orders and
24/7 order-taking call centre services delivered by Australian customer care agents, making everything from customer orders to ticket sales to charity donation transactions easy.
24/7 365
Did you know that 40% of customers expect to be able to call and conduct a transaction first time? And they won’t call back if you aren’t ready to take their order first time.
Our 24/7 order-taking call centre services mean your business will never miss out, with a prompt, professional order and sales service ensuring you extract maximum value from your online and offline marketing budget and promotions.
How it works
- A positive brand experience, every time
Our customer care training and state-of-the-art call management systems ensure our agents deal with your customers exactly the way you want.
- Proven order-taking experience
The highly trained agents at our Australian call centre have been taking and managing orders for private, public and charity sector clients for 10+ years.
- In Australia, around the clock
We don’t outsource offshore, so your customers will deal with Australian customer care agents, no matter what time they call, even on public holidays.
- Seamless CRM and transactions
We have some of the most advanced systems in the industry, which we can integrate with your CRM tool or order-taking system of choice.
- Upsell and cross-sell
Thanks to our advanced systems and customer care training, our agents are able to identify and exploit selling opportunities, so you can increase your ROI.
Let's talk
Contact us about ourorder-taking services
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