At Connect, we tailor our 24/7/365 call centre services to suit you, your customers and your changing requirements, leaving you free to take care of business while we take care of your customers.
Call us on 1300 733 101
Indeed, our portfolio of clients ranges from national franchise operations, major telco businesses and mining companies to local shire councils to local SMEs and tradies.
And with latest call management systems and custom call handling protocols and scripts, we’ll look after your customers with the same care and prompt professionalism as we look after ours.
Our call centre services span the customer call and engagement spectrum, from after hours phone answering, virtual receptionist and booking services, to specialist council call centre, emergency response and field safety solutions.
All available 24/7/365. All provided by Australian customer care agents here at our Australian call centre. All customised and personalised to make every customer experience an exceptional one.
Because we invest in advanced call management technologies and attracting, training and retaining the best customer care talent, we’re able to scale our services to suit organisations of all sizes while maintaining the highest customer care standards.
We’ll focus on your customers, so you can focus on your business.
A first-class customer experience, every time.
Never miss another call or opportunity to impress your customers.
Seize every opportunity to upsell or cross-sell.
Our agents will screen and prioritise your enquiries.
Respond to seasonal fluctuations and growing demand.
Handling your own calls or setting up your own call centre takes valuable time and precious resources that could be used elsewhere.
We’ve developed our call centre services to integrate seamlessly with your business, people and systems, ensuring our agents represent your brand exactly the way you want. Discover how easy and affordable world-class customer care can be.
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